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Support - Basic Settings

Basic Settings

This are the basic settings needed to connect and send/ receive email using our services.

Modem Pilot Lines

Support Hotline 

Support e-Mail 

Nairobi

    
 271,7636  2711 140  support@is.co.ke
 271,8642  2718 537  
 25,1160    
 22,9228    
 31,3959    
 44,9600    

Mombasa
220088

support_msa@is.co.ke

Our Support Hotline is open 24 hrs a day, 7 days a week.
Please call in case of any unanswered questions and problems.

 Connecting:

 Protocol

  Microsoft TCP/IP
 IP address  Server assigned
 Host  ic
 Domain name  iconnect.co.ke
 Primary DNS  212.22.161.2
 Secondary DNS  212.22.161.3
 Gateway  212.22.161.1
 WINS  Disabled

e-Mail:

  

Outgoing Mail server

 smtp.iconnect.co.ke

Incoming Mail server

pop.iconnect.co.ke
POP3 username username (in small)
e-Mail address username@iconnect.co.ke
LB
RB