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Customer Services
Support - Basic Settings
Report a problem
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Report a problem
Report a problem
Please click 'ContactFormLink' below:
Contact Form
Name:
Surname:
Company:
e-mail:
Contact number:
Calling location:
Type of problem
Busy signal
Ring no answer
Can't connect
Can't authenticate
Disconected after connecting
Telcom recording
Modem reports slow connection speed
Internet access/ slow speed
Other
If other please specify
Modem number:
71,7636
71,8642
71,7073
25,1160
22,9228
Operating System:
Windows 3.x
Windows 95
Windows NT
Windows XP
Windows Vista
Mac OS
Linux
Unix
Other
Type of modem/adapter:
Date of problem:
January
Febuary
March
April
May
June
July
August
September
October
November
December
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Time of problem:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
0
00
15
30
45
Details:
Have you had this problem before?
Never
Occationally
Half and half
Almost always
Always
Should customer service contact you?
Yes
No
Thank you! Your e-mail has been sent!
We will provide feedback to you as soon as possible.
LB
RB